GET IN TOUCH
At Aussie Sunmate, we take customer care seriously. Whether you need help choosing the right sunscreen, have questions about ingredients, or need support with an order, our friendly team is here to assist. We’re committed to fast responses, clear communication, and ensuring you get the best sun protection possible.
Need help? Get in touch—we’ve got you covered.
FAQ’S
PRODUCT PERFORMANCE
Designed for high-performance athletes, our formula is sweat-resistant, non-runny, and stays put even in intense heat and humidity.
No. Aussie Sunmate is formulated to stay in place, preventing eye irritation even during high-intensity activity
Shipping & Returns
Orders are generally processed within 1–3 business days. After dispatch, standard delivery typically takes 2–5 business days for metro areas and 5–10 business days for regional and remote areas. Delivery times are estimates and may vary during busy periods.
We stand by our products. If you're not completely satisfied with your purchase, you may request a return and refund within 30 days of receiving your order. Please email aussiesunmate@aussiesunmate.com.au with your order number and a brief explanation, and we'll guide you through the next steps. For full details, please see our Returns & Refund Policy. Your rights under Australian Consumer Law remain unaffected.